IMPORTANT: PLEASE READ

Policies & Cancellation Policy:

WELCOME TO TEEN DRIVING ACADEMY! We are excited to help all of our students start learning how to drive safely and confidently!

Below you will see some of our company policies sent again as a reminder that are an essential part of our academy. If there are any questions regarding our Teen Driving Academy policies or for any clarification, you may give us a call during open office hours which are Monday-Friday from 9am-5pm.

TEEN DRIVING ACADEMY POLICIES

CERTIFICATES ARE ISSUED ONE PER STUDENT. Please be sure you have signed up the student with legal information (ex.: legal name and correct date of birth) as well as keeping the certificate in a safe place. Otherwise, a second certificate is a $50 FEE with a completely different registered certificate number.

For Behind-The-Wheel Training: Our Last-Minute Cancellation Policy: For Saturday, Sunday and Monday appointments, we must know the Thursday prior before 5pm and for any other day of the week (Tuesday-Friday appointments) at least a 24-hour notice before the office is closed.

* (even due to sickness, weather conditions) If weather conditions are a concern please keep track of the weather ahead of time to cancel in time. All lessons will be cancelled if the operator of the school states it is undrivable weather.

For all cancellations or rescheduling you must call during our open office hours (9AM-5PM Monday-Friday). LAST MINUTE CANCELLATION FEE IS $65, fee must be covered before being able to reschedule, please read our refund/cancellation policy on our website www.teendrivingacademy.com.

Please keep in mind these appointments are planned ahead of time personalized for each student with a set pick up and drop off destination. Therefore, when cancelled last minute our instructor’s time is paid for and the appointment cannot be filled. If a student is more than 15 minutes late to a scheduled lesson the lesson is automatically cancelled as a LAST-MINUTE CANCELLATION and will result in LMC FEE.

ALL PACKAGES EXPIRE AFTER 1 YEAR AS PROVIDED ON WEBSITE AND RECEIPT.

Student must have completed online education, obtained permit and redeemed behind the wheel training hours by the expiration date by providing permit information for extension. AFTER EXPIRATION DATE, ACCOUNT IS DEACTIVATED.

REACTIVATION FEE VARIES.

”  No Upgrades are permitted from an initial purchase, package prices are a one time payment and no refunds are issued after 60 days of placing an order. Refunds have a $50 refund processing fee. ”

Please keep in mind a minor is required a full 6 hours of training.

Thank you,